Can I add a specific Item on?
Thanks to Kickstarter’s new Add-On system, you can add almost any item on our list to your Reward Pledge.
Here’s how it works!
Step 1: Pick a Reward that is the closest to what you want.
Step 2: Finalize your pledge, including inputting your card info and agreeing to the pledge.
Step 3: Kickstarter will put the Add-on page up immediately after you pledge. Select all the extra stuff you want in your Reward!
Step 4: Confirm
Step 5: When the Kickstarter campaign ends, Kickstarter will charge your card on file. This will be appx May 5, 2022.
Step 6: About 2 weeks after payment processes, Kickstarter/Backerkit will send a survey to you. You will be able to select your colors for your Adventurer Little Ones, and Critters. You will also have a second chance to add more to your Reward Package. Payment will be taken immediately.
Step 7: Hang out with us while we produce them!
Last updated: April 05, 2022 09:39
I don't get paid until later, do I need to wait to pledge?
Kickstarter does not charge your card until after the campaign ends. We expect charges to start going through around May 5, 2022.
Feel free to pledge now, as long as you will have funds by then!
Thanks for being part of our Kickstarter!! You rock!!
Last updated: April 05, 2022 09:42
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.